Last updated: April 10, 2026
This Privacy Policy explains how Hyperse (“Hyperse”, “we”, “us”, or “our”) collects, uses, discloses, and protects information when you visit our website, create an account, contact support, or purchase our products and services (collectively, the “Services”). By using the Services, you acknowledge that you have read and understood this Privacy Policy.
- Account & contact data: email address and any information you provide when you contact us (e.g., message content and attachments).
- Purchase data: items you purchased, purchase date, and payment status. Payment card details are processed by our payment provider and are not stored by us.
- Usage & device data: IP address, browser type, device identifiers, approximate location (derived from IP), pages viewed, referring URLs, and interaction data.
- Cookies & similar technologies: information collected via cookies, local storage, pixels, or similar tools (see Section 6).
- Provide, operate, and maintain the Services.
- Process purchases and deliver access to products.
- Respond to inquiries and provide customer support.
- Improve performance, usability, and security (including abuse and fraud prevention).
- Send service-related communications (e.g., receipts, important notices). If we send marketing emails, you can opt out at any time.
Depending on where you live, we may process information based on: your consent, performance of a contract, compliance with legal obligations, and our legitimate interests (such as securing and improving the Services).
- Service providers: we may share information with vendors who help us run the Services (e.g., hosting, analytics, email delivery, customer support), subject to contractual confidentiality and security obligations.
- Payment processing (PayPal and Stripe): payments may be processed by PayPal and/or Stripe. These payment providers may collect and process payment and related information (such as your name, billing details, and payment method information) under their own privacy policies. We receive limited transaction details (such as purchase date, amount, and product) to provide access to your purchase and for accounting and support purposes. Learn more here: paypal.com and stripe.com/privacy.
- Legal & safety: we may disclose information if required by law or to protect rights, safety, and the integrity of the Services.
- Business transfers: if we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.
We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes. Retention periods may vary depending on the type of data and how it is used.
We use cookies and similar technologies to keep you signed in, remember preferences, understand how the Services are used, and improve our website. You can control cookies through your browser settings. If you disable cookies, some features may not function properly.
Your information may be processed in countries other than your own. When we transfer information internationally, we take measures designed to ensure an appropriate level of protection, consistent with applicable law.
We implement reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is 100% secure.
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can take appropriate steps.
Depending on your location, you may have rights to access, correct, delete, or receive a copy of your information, and to object to or restrict certain processing. To exercise these rights, contact us at
hi@hyperse.net.
The Services may contain links to third-party websites. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. Changes become effective when posted on this page. Your continued use of the Services after an update means you accept the updated policy.
If you have questions about this Privacy Policy, contact us at
hi@hyperse.net.